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Terms of Service for SMS Programs

Koalafi Servicing SMS Program

You may provide your mobile telephone number to opt in to the Koalafi Servicing SMS Program. Once enrolled, you could receive either one-time or recurring text messages from Koalafi related to establishing and managing your account:

  • Application Processing: One-time messages to verify your identity.

  • Account Set Up: One-time messages to review and execute applicable agreements to establish an account with Koalafi.

  • Account Reminders: Recurring messages to correct information, provide additional information, or take an action to establish or manage your account.

  • Account Information and Alerts: Recurring messages with important account updates and transaction details, including, but not limited to, payment reminders.

You can cancel messages from the Koalafi Servicing SMS program at any time. Just text "STOP" to xxxxx.After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive servicing SMS messages from the Koalafi Serving SMS Program. If you want to join the Koalafi Servicing SMS Program again, just sign up as you did the first time or text “START” to xxxxx, and we will start sending servicing SMS messages to you again.

If you are experiencing issues with the Koalafi Servicing SMS Program, reply with the keyword HELP for more assistance, or call the toll free number 844-937-8275 for help directly.

Koalafi’s SMS programs are not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have inadvertently received such information, we will delete it in accordance with the Children’s Online Privacy Protection Act (COPPA).

Koalafi Marketing SMS Program

You may also provide your mobile telephone number to opt in to the Koalafi Marketing SMS Program. Once enrolled, you could receive recurring text messages from Koalafi related to special offers, promotions, and product availability that are relevant to you:

  • Special Offers: Koalafi product offers and terms that are either unavailable to the general public or are only available for a limited time.

  • Merchant Promotions: Important information about sale events or discount opportunities available at Koalaf’s merchant partners.

  • Product Availability Reminders: Reminders about which merchants are in Koalafi’s network of partners, or where Koalafi products can be used.

You can cancel messages form the Koalafi Marketing SMS Program at any time. Just text "STOP" to xxxxx.After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive servicing SMS messages from the Koalafi Marketing SMS Program. If you want to join again, just sign up as you did the first time or text “START” to xxxxx, and we will start sending Marketing SMS messages to you again.

Koalafi’s SMS programs are not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have inadvertently received such information, we will delete it in accordance with the Children’s Online Privacy Protection Act (COPPA).

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Koalafi takes data security seriously. We take physical, technical, and administrative safeguards to protect the information we collect through our SMS programs from unauthorized access, use, or disclosure.

If you have any questions regarding privacy, please read Koalafi’s privacy policy.

Customer Support

Mon-Fri 8:00am-9:00pm ET

Sat 8:00am-8:00pm ET

844.937.8275

Business Support

Mon - Sat: 8:00am-10:00pm ET

Sun: 9:00am-9:00pm ET

365 days a year

844.238.6500

Koalafi offers Lease-To-Own and Lending solutions. Loans issued by The Bank of Missouri, serviced by Koalafi