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Forge a new path in fintech

Forge a new path in fintech

Some purchases just can’t wait for “someday.” Businesses and their customers rely on Koalafi to help them put their dreams within reach. Join an established team with a startup spirit, and turn visions into reality every single day.

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Our Story

Who we are

Koalafi’s founders came together to solve a problem we had observed countless times.

Financing options available to merchants were overly complex and left out too many people. Many customers were being told “no” or simply giving up, faced with too many applications or steps. Spread-thin merchants were juggling multiple systems, vendors, and data sources, while still leaving sales on the table.

This broken process is what inspired our team to build a single point-of-sale platform with pay-over-time products and services for every type of customer. With a wide range of clear and simple products, Koalafi helps more people quickly get to yes.

We’ve helped thousands of merchants nationwide make more sales, and helped their customers to finally dream bigger.

We recently changed our name from West Creek Financial to Koalafi. Learn more.

About Us

Our Culture

Work that challenges. A team that inspires.

Our team members, merchant partners, and customers mean everything to us. Just like we’re committed to building the best products possible for businesses and their customers, we’re also committed to keeping our people at 100%.

That means promoting a healthy work-life balance. It means challenging, inspiring tasks that accelerate careers. It means a close-knit culture where we inspire each other. We couldn’t rewrite the future of financing any other way.

Can you see yourself here? Explore job openings today.

Our values

Our values guide us in every interaction with teammates, partners, merchants, and customers.

Set clear expectations and deliver
Embrace challenges to reach our full potential
Ask, “How can this be better?”
Move fast together
Focus on what’s most important

Benefits and Perks

We offer a total benefits package to keep you at your best — and ready to change the world. Some examples of what we offer:

Comprehensive medical coverage

Medical, dental, vision, disability, and life insurance coverage available for team members and their families.

Competitive retirement plans

401K plans available with company matching.

Generous paid time off

Vacation days to recharge and enjoy time with friends and family with 12 weeks of paid parental leave for new parents.

Tuition reimbursement

We never stop learning. We offer tuition reimbursement and student loan support.

Volunteer leave

Paid time off provided to serve community programs that matter to you.

Open positions

Join us

Join Koalafi and change lives one purchase at a time.

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Work alongside teammates from all areas of Koalafi at our headquarters in Richmond, VA's eclectic Manchester neighborhood. Enjoy creative cuisine at the Hatch Local food hall, rooftop lunches, and walks to the James river trails and downtown district.


Koalafi’s fastest growing office overlooks the Potomac river and our nation’s capital in the fast-paced and central Rosslyn business district. Walk across the bridge to Georgetown, unwind with teammates at award winning restaurants, and take nature breaks in nearby parks.


Remote opportunities are available to help us build strong relationships with our merchants across the country. Our remote associates have regular opportunities to travel to our corporate offices as well as participate in weekly virtual social events.

Customer Support

Mon-Fri 8:00am-9:00pm ET

Sat 8:00am-8:00pm ET


Business Support

Mon - Sat: 8:00am-10:00pm ET

Sun: 9:00am-9:00pm ET

365 days a year


Koalafi offers Lease-To-Own and Lending solutions. Loans issued by The Bank of Missouri, serviced by Koalafi